Ledger Live Login® | Getting started — Ledger Support™

Ledger hardware wallet securely. Whether you're checking balances, sending crypto, staking assets, or updating firmware, accessing your account starts with a smooth Ledger Live login process. This guide walks you through everything you need to know , including steps for desktop and mobile, security tips, and troubleshooting common issues.

What Is Ledger Live Login?

Unlike traditional online wallets that require an email and password, Ledger Live login focuses on local security. Your private keys stay offline on your Ledger hardware device (like Nano S, Nano X, or newer models). The app itself may use:

• A device PIN (4-8 digits) entered directly on the hardware wallet.
• An optional app password (set during initial setup) for the Ledger Live software on desktop or mobile.
• Biometrics like Face ID or fingerprint on mobile devices.

This design keeps your funds protected even if someone accesses your computer or phone—no seed phrase or private keys are ever exposed online.

Important note: There is no centralized "Ledger Live account login" with username/password on ledger.com. Beware of phishing sites claiming to offer "Ledger Live Login" portals—these are scams. Always download the app from the official site: ledger.com.

How to Log In to Ledger Live on Desktop

1. Download and Install: Get the latest Ledger Wallet (formerly Ledger Live) from the official Ledger website. Avoid third-party sources to prevent malware.
2. Launch the App: Open Ledger Wallet on your Windows, macOS, or Linux computer.
3. Enter Your Password (If Set): If you enabled the optional password during setup, type it in to unlock the app dashboard. This password only protects your portfolio view—it doesn't control your funds.
4. Connect Your Ledger Device: Plug in your hardware wallet via USB (or pair via Bluetooth for Nano X).
5. Unlock the Device: Enter your PIN on the Ledger device itself. Confirm any prompts on the screen.
6. Sync and Access: The app detects your device, syncs your accounts, and displays your portfolio. You're now ready to manage crypto!

How to Log In to Ledger Live on Mobile

1. Install the App: Download Ledger Wallet from the App Store (iOS) or Google Play Store (Android).
2. Open the App: Launch it on your smartphone.
3. Unlock with Biometrics or PIN: Use Face ID, Touch ID, or your device PIN to access the app.
4. Pair or Connect Your Device:
   • For Bluetooth models (e.g., Nano X): Enable Bluetooth and pair.
   • For USB models: Use an OTG cable if needed.
5. Enter Device PIN: Input your hardware wallet's PIN on the device.
6. You're In: View balances, send/receive, or explore features like staking and swapping.

Security Best Practices for Ledger Live Login

• Never share your 24-word recovery phrase or device PIN.
• Download updates only from ledger.com or official app stores.
• Use a strong, unique optional app password if enabled.
• Enable auto-lock features on mobile.
• Regularly check for firmware updates in the app's "My Ledger" section.
• If using Ledger Recover (optional service), follow official identity verification steps carefully.

Common Ledger Live Login Issues and Fixes

• Device Not Detected: Try a different USB cable/port, restart the app/device, or disable VPN/firewalls temporarily.
• Forgot App Password: Uninstall and reinstall Ledger Live (your funds remain safe on the hardware wallet—recover using your seed phrase if needed).
• PIN Issues on Device: Enter carefully; after multiple wrong attempts, reset using your recovery phrase (but never enter it online!).
• Sync Errors: Check internet connection; clear cache via Settings > Help > Clear Cache.
• Bluetooth Pairing Problems (Nano X): Restart Bluetooth, clear cache, or reconnect.

By following these steps, your Ledger Live login experience stays secure and hassle-free. Your hardware wallet ensures true self-custody—always verify you're on the genuine app and site. For the latest official guides, visit support.ledger.com.